Wings Privacy Policy
Effective Date: July 1, 2025
This Privacy Policy describes how Wings ("we," "us," or "our") collects, uses, discloses, and protects the personal data of users of our mobile and web application "Wings."
1. Information We Collect
Registration Data
- Name, email address, phone number, profile photo (for verification)
Technical Data
- IP address, operating system version, device model, unique identifiers (Device ID, Advertising ID)
Location Data
- GPS coordinates for route calculation and delivery tracking
In-App Activity Data
- Order history, chat messages, ratings and reviews
2. How We Use Your Data
- To register and verify your account
- To organize and execute deliveries (route planning, connecting customers and couriers)
- To power in-app chat and push notifications
- To improve our service quality: analytics, history of interactions, rating systems
- For marketing communications and in-app advertising (only with your consent)
- To comply with legal obligations and prevent fraud
3. Legal Basis for Processing
- Your Consent (e.g. account registration, marketing communications)
- Contract Performance (fulfilling your delivery orders)
- Legitimate Interests (fraud prevention, service improvement)
- Legal Compliance (data retention requirements, law enforcement)
4. Data Sharing & Disclosure
We do not sell your data. We may share with:
- Delivery and payment partners (to process orders and transactions)
- Analytics providers (e.g. Google Analytics for Firebase), using anonymized and aggregated data
- Law enforcement or regulators, when required by valid legal process
5. Data Security
We implement technical and organizational measures including:
- Encrypted data in transit (HTTPS/TLS)
- Secure storage of keys and credentials (Android Keystore)
- Regular security audits and updates
6. Data Retention
We retain personal data for up to 3 years after your last activity or as required by law.
7. Your Rights
You may:
- Access a copy of your personal data
- Correct or update inaccurate data
- Request deletion or restriction of your data
- Object to processing for direct marketing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with a supervisory authority (e.g., data protection regulator in your country)
8. Children's Privacy
Our app is not intended for children under 13. If you believe a child under 13 has provided us with personal data, please contact us at wingsdeliverysocial@gmail.com.
9. Changes to This Policy
We may update this Privacy Policy. We will notify you in-app and update the "Effective Date" at the top.
Contact Us
If you have questions or concerns about this policy, please contact our Data Protection Officer:
📧
wingsdeliverysocial@gmail.com
💬
(+972) 50-940-92-09